Call Completion Issues

"Why didn't you answer your phone?!?"  Have you ever heard that question from a relative or friend?  If you live in a rural area, you may have had long-distance or wireless callers tell you they had trouble reaching you.  Rural Call Completion is a problem that we have had reported by some of our customers, and it is happening more and more frequently across all of rural America.  Watch the video below for an explanation of what causes the issue, and why it concerns us.  For more information about Rural Call Completion, or to report your incidences of missed calls, visit the FCC's website.